A property operations manager presenting from a tablet to her team in a modern conference room
Operations Manager

The command center for your property.

Operations Manager reads across every module and turns the day into one ranked list of what needs you — then dispatches work back out, syncs your calendar, and writes you a daily wrap on the schedule you set. The module that makes the others talk.

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Why it matters

Property operations live in a thousand cross-references.

Did the inspection get scheduled? Did the contractor get paid? Did the tenant get notified? Is that certificate of insurance still current? You answer these on Sunday nights, on paper, hoping you didn't miss one.

What's inside

Property operations, finally in one place.

The day's exceptions, your multi-step projects, every compliance date, your property playbook, and a private record of what was said — one module, one audit trail, one daily wrap.

Property pulse

One screen ranks every exception across your property right now — overdue work orders, vendor invoices waiting on approval, certificates of insurance about to lapse — worst-first, each a single click from the fix.

Projects

Every multi-step job — a capital project, a turnover, an annual inspection — tracked from planning to done with a live to-do list and an activity log. A project dispatches real work orders into Maintenance, and each one's status flows back onto the project as the crew works — so you see at a glance when everything's done and close it out in a click.

Project files

Everything about the job, attached to the job — the contractor's emailed quote, the signed permit PDF, the site photos. Snap them from your phone on a walk-through, or attach a forwarded email exactly as it arrived. No more hunting your inbox for what the vendor actually said.

Share a project with a tenant

Keep tenants in the loop on the big stuff — without opening the books. Share a single project to a tenant's own portal: just the title, a plain-English status, and a short note you write. They see the roof job is underway; they never see the internal to-do list. It's off by default and chosen tenant by tenant, so the job you share with one tenant never reveals another's.

An AI-written daily wrap

A narrative summary of the whole property, emailed on the schedule you set — any days, any hour. What closed, what's overdue, what's coming — read it in ninety seconds instead of opening five tools.

Compliance tracker

Every permit, license, inspection, and insurance policy with its expiry date and a renewal owner. The countdown turns amber as the renewal window approaches and red when it's overdue, and each renewal certificate files right onto the record.

Operations manual

Your property's playbook — HVAC zones, access codes, vendor preferences, emergency procedures — in one searchable, sectioned place, with version history on every edit and per-section visibility for staff or admins only.

Operations log

A private, timestamped record of the calls, texts, and conversations that matter — written when they happen, searchable by person or date, with full revision history. Turn any entry into a work order without losing the thread.

Calendar sync

Two-way Google Calendar sync. Schedule an inspection or a vendor visit in Operations and it lands on your team's calendar within seconds; a change anywhere reflects everywhere.

Contact directory

Every phone number and email on the property — tenants, vendors, staff — pulled together in one searchable place you can call, email, or export straight to your phone's contacts.

Groups & activity

Bundle related projects — a quarterly walk, a seasonal prep — to track them as one. A cross-module activity feed shows the significant events as they happen, each a click back to its source.

Works better together

The module that makes the others talk.

Operations reads across the whole suite and dispatches work back into it. Tap any module to see exactly what it sends out and what it pulls in — every connection here is one the software actually makes.

A real example

One annual fire inspection, start to finish.

How a single Operations project pulls the rest of the suite along with it — without you re-keying anything.

  1. 1

    Open the project

    Create a "fire & life-safety inspection" project with a target date and an owner.

  2. 2

    Dispatch the work

    Generate a work order straight into Maintenance — assigned to the right vendor or in-house tech.

  3. 3

    Track it live

    The work order's status mirrors back onto the project as the crew works through it.

  4. 4

    See it's done, close it out

    Each work order's status flows back onto the project as the crew works, so you see at a glance when everything's done — then close it in a click, and it lands in your daily wrap.

  5. 5

    Next year's already handled

    Log the certificate in Compliance with its expiry, and the renewal countdown starts itself.

Pricing
$109 a month, standalone.

Standalone — or inside SquareKeeper Complete, all seven modules for $499/month: the whole orchestra, not just the conductor. The first 30 days are free and there's no credit card to begin.

Common questions

Operations Manager, answered.

What's a "project," exactly?

Any multi-step operational program — an annual inspection, a vendor onboarding, a tenant turnover, a capital improvement. It has a status, an owner, an activity log, and a to-do list, and it can dispatch real work orders into Maintenance and track each one to completion.

Do we have to use Google Calendar?

No — calendar sync is optional. Operations Manager has its own calendar in the app. The Google Calendar integration is for teams already in Google Workspace who want one source of truth visible everywhere.

What does the daily wrap look like?

A narrative summary, not a wall of numbers. It reads your latest activity across every active module — what closed, what's overdue, what changed — and writes a short, paragraph-style executive summary with the key flags pulled to the top. Built to read on a phone in ninety seconds.

Can I choose when it sends and who gets it?

Yes. You set the days of the week, the delivery hour, and which of your team members receive it — saved per property. It's a schedule you control, not a fixed weekly digest.

Can it run a project that doesn't touch other modules?

Absolutely. Operations Manager works standalone for tracking any internal project. The to-do list, status tracking, photos, and the daily wrap all work the same way — you don't have to buy the whole suite to use it.

How does compliance tracking handle renewals?

Add a permit, license, certificate, or policy with its expiry date and a renewal lead time, and Operations derives the status automatically — the days-until countdown turns amber as the renewal window approaches and red once it's overdue. You attach each renewal certificate right to the record, and expiring items surface on the property pulse. A one-click California starter pack seeds the common ones.

Is the operations manual just a wiki?

It's structured documentation, not a freeform wiki — sections you can search, with version history on every save and per-section visibility (some sections staff-wide, some admin-only). Particularly valuable for multi-property operators and ownership transitions.

When does the operations log actually matter?

The moment a dispute, insurance claim, or legal question arrives. It's a private, contemporaneous record of the calls and conversations that matter — written at the time, timestamped, searchable, with revision history — so the chain of events is already assembled instead of reconstructed from memory.

Stop running operations from a pad of paper and some notes on your phone.

Start a free 30-day trial — no credit card. Your first project takes about two minutes to set up.