Legal

SMS Alerts — Consent Form

SquareKeeper Operational Alerts · Version 1.0 · Effective 2026-05-20

This page documents how recipients consent to receive text messages under SquareKeeper's SMS program, “SquareKeeper Operational Alerts.” It includes the written consent form completed during onboarding and the full program disclosures, and is published as a public reference for recipients, property administrators, and messaging carriers.

Who receives these messages

Recipients are property maintenance staff and other designated personnel at commercial properties managed by SquareKeeper's business customers. Operational SMS alerts notify these recipients of property events — for example, a text when someone reports a restroom or maintenance issue at the property, or a work-order status update. SquareKeeper does not send marketing, advertising, or promotional messages, and phone numbers are never sold, rented, or shared with third parties for their marketing purposes.

How consent is collected

There is one opt-in method. During employment onboarding, each recipient completes and signs the written consent form shown below. The consent box on the form is blank by default — the recipient must actively check it and sign. Only after a recipient signs this form does an authorized property administrator enter that recipient's mobile number into the SquareKeeper application. A mobile number is never added without a signed consent form on file. Signed forms are retained by the property administrator.

SMS consent is voluntary and is not a condition of employment — the same operational alerts are also available to staff by email.

Program disclosures

  • Program name: SquareKeeper Operational Alerts.
  • Message frequency: varies based on property events; there is no fixed cadence. Recipients may receive anywhere from zero to several messages per day.
  • Cost: message and data rates may apply. SquareKeeper does not charge recipients for receiving alerts.
  • Opt out: reply STOP to any message to end all future operational alerts.
  • Help: reply HELP, or email hello@squarekeeper.com.
  • Privacy: mobile numbers are used only to deliver these alerts and are not shared with third parties for marketing — see the Privacy Policy §6.
  • Terms: see the Terms of Service §12 (“SMS Alerts Program”).

The consent form

The form below is the written consent each recipient completes during onboarding. Property administrators may to collect signatures.

Questions about this program? Email hello@squarekeeper.com.