Tenant SMS Announcements — Opt-In

This page documents how tenants consent to receive text messages under SquareKeeper's tenant SMS program, “SquareKeeper Tenant.” It shows the in-portal opt-in screen and the full program disclosures, and is published as a public reference for tenants, property administrators, and messaging carriers.

Who receives these messages

Recipients are tenants of commercial properties managed by SquareKeeper's business customers who have opted in. Messages are property announcements — for example, building events, parking and road closures, schedule changes, maintenance notices, and reminders. SquareKeeper does not send marketing, advertising, or promotional messages, and mobile numbers are never sold, rented, or shared with third parties for their marketing purposes.

How consent is collected

There is one opt-in method: a self-service web form in the SquareKeeper Tenant Portal. Each tenant opts in themselves, explicitly:

1. The tenant signs in to their SquareKeeper Tenant Portal account at portal.squarekeeper.com.
2. They open Account › Notifications.
3. They turn on “Text me when management posts an announcement” — this toggle is off by default — and enter their mobile number.
4. They read and agree to the consent disclosure shown on that screen (reproduced below).
5. They press Save.

The SMS toggle is unchecked by default; the tenant must actively turn it on and provide a mobile number. SMS consent is voluntary and is not a condition of tenancy — the same announcements are also available by email and always appear on the tenant's portal home. A tenant can opt out at any time by turning the setting off or replying STOP.

Program disclosures

• Program name: SquareKeeper Tenant.
• Message frequency: varies based on property events; there is no fixed cadence.
• Cost: message and data rates may apply. SquareKeeper does not charge tenants for receiving announcements.
• Opt out: reply STOP to any message, or turn the setting off in the portal, to end all future announcements.
• Help: reply HELP, or email hello@squarekeeper.com.
• Privacy: mobile numbers are used only to deliver these announcements and are not shared with third parties for marketing — see the Privacy Policy §6.
• Terms: see the Terms of Service §12 (“SMS Alerts Program”).

The opt-in screen

The card below reproduces the opt-in exactly as it appears to a tenant in the SquareKeeper Tenant Portal under Account › Notifications, with the SMS toggle in its default off state.

Questions about this program? Email hello@squarekeeper.com.